Our Company

For over a decade, ILD has demonstrated its strength as a national leader in outsourced services. Traditional telecom providers, web hosting providers, digital merchants, ISP’s, and other enterprises have turned to ILD for their back-office needs. ILD has leveraged the strategic advantage of operating its own facilities and platforms to become an industry leader with annual revenues in excess of $100M and a dedicated team of over 300 employees in offices nationwide. ILD operates three divisions.

payments

• Delivers a broad range of billing and collection services to digital merchants and service providers
• Affords providers the ability to invoice products and services through non-traditional methods, while maximizing collection rates
• Payment methods include phone billing, direct billing, and alternate payments with a variety of risk management services.

conferencing

• Enables users to securely and effortlessly collaborate from anywhere in the world
• Features proprietary web-based collaboration applications and tools to augment audio conferencing services
• Services include Unattended Audio, Attended Audio, Operator Managed Event Calls, and Web conferencing.

outsourcing

• Provides a variety of communications-related services, over newly installed IP-enabled Excel switches
• Utilizes state-of-the-art call center facility in San Antonio to support incoming/ outgoing operator services and customer relationship calls
• Services include operator services, toll-free origination and termination, and global calling cards.

Benefit from ILD’s leading-edge systems, diverse services, and unparalleled account support. Experience quality outsourced services tailored to meet the needs of the communications community.